Refund Policy

At Khaola Industries, we believe that every customer deserves the best, especially when it comes to essential products like toilet paper. Our commitment to quality and customer satisfaction is unwavering, and that’s why we have established a clear and fair refund policy. We want you to feel confident in your purchase, knowing that we stand behind our products.

Imagine the soft touch of our premium-quality toilet paper, designed not just for comfort but for your peace of mind. We understand that sometimes, things don’t go as planned. Whether it’s a product that didn’t meet your expectations or an order that arrived incorrectly, we’re here to make it right. Our refund policy is crafted with you in mind, ensuring that your experience with us is as smooth as our Easy Wipes.

When you choose Khaola Industries, you’re not just selecting a product; you’re investing in a promise of quality. Our Easy Wipes, available in both 48's and 96's, are designed to provide you with the softness and durability you deserve. If for any reason you find that our products do not meet your standards, we encourage you to reach out to us. Your feedback is invaluable, and we are dedicated to resolving any issues promptly.

We understand that the world of sanitation is not just about functionality; it’s about creating a comforting experience in your daily life. That’s why our refund policy is straightforward and hassle-free. We want you to feel empowered to make choices that enhance your well-being without the fear of being stuck with a product that doesn’t work for you.

In the rare event that you need to initiate a refund, our team is ready to assist you every step of the way. We believe in transparency and fairness, ensuring that your concerns are addressed with the utmost care. Our goal is to turn any negative experience into a positive one, reinforcing our dedication to your satisfaction.

So, as you explore the world of Khaola Industries, remember that your happiness is our priority. We are passionate about providing you with the best toilet paper solutions, and our refund policy is just one of the many ways we demonstrate that commitment. Let us help you make your home or business a place of comfort and cleanliness, knowing that we are here for you, every step of the way.

At Khaola Industries, we believe in the importance of transparency and trust in every transaction. Our refund policy is designed to ensure that you have a clear understanding of how we handle returns and refunds, allowing you to shop with confidence.

We know that sometimes, despite your best intentions, a product may not meet your expectations. That’s why we offer a straightforward refund process. If you find yourself in a situation where you need to return a product, we ask that you do so within 7 working days from the date of receipt. This timeframe allows us to process your return efficiently and ensure that you receive your refund in a timely manner.

However, it’s essential to note that the goods must be unused and in their original condition. We take pride in the quality of our products, and we want to ensure that every item returned can be resold to another customer who may benefit from it. If the product has been used, we regret to inform you that we will not be able to issue a refund.

We understand that this policy may seem strict, but it is in place to maintain the integrity of our products and to ensure that every customer receives the best possible experience. We are committed to providing you with premium-quality toilet paper products that enhance your comfort and hygiene. Your satisfaction is our priority, and we want to make sure that every product you receive meets our high standards.

Once we have received the returned goods and confirmed that they are unused, we will process your refund promptly. We appreciate your understanding and cooperation in adhering to this policy, as it helps us serve you better and maintain the quality you expect from Khaola Industries.

Thank you for being a valued customer. We are here to support you every step of the way, and we look forward to providing you with exceptional products that elevate your everyday experience.